Google Business Profile Byron Bay. The listing that gets the call.
For a lot of local businesses, the Google Business Profile is seen by more people than the website. It’s the listing on Google Maps and in the map results on Search, with your hours, photos, reviews and the buttons to call, book or get directions. I set it up properly, keep it accurate and make it look like your business.
Any business that wants to be found on the map.
If people search for what you do “near me”, your profile is part of the decision, whether you look after it or not.
Hours, holiday hours, menu and photos that answer “is it open, and is it good?”
Service-area profiles with your home address hidden and the areas you cover listed.
Services, practitioners and a booking button that goes straight to your booking system.
Photos of the rooms people actually book, and a link to book direct.
Products, opening hours and directions for people who are already nearby.
Often the most important listing, and the least looked after.
I regularly see profiles that are unverified, owned by a former employee or an old agency, listed under the wrong main category, or duplicated from a previous address. Hours are wrong on public holidays, the photos are years old or were all uploaded by customers, and reviews, good and bad, go unanswered.
None of that is hard to fix, but it’s easy to leave because Google doesn’t warn you. Meanwhile, the competitor down the road with a complete, active profile gets the call.
And because Google changes how profiles work fairly often, a profile that was right two years ago may not be right now.
What’s included.
Set up properly, kept accurate, and connected to the rest of your marketing.
- Claiming and verification help, or recovering ownership from a former staff member or agency
- Primary and secondary categories, services, products and business description
- Opening hours, including public holiday and seasonal hours
- Service-area setup for businesses without a shopfront, home address hidden
- Real photos and short videos taken at your business
- Regular posts for news, offers and events
- A simple, policy-safe way to ask happy customers for reviews, and help replying to them
- Duplicate and old-address listings cleaned up; Apple Maps and Bing Places kept consistent
- Website, booking and menu links tagged so GA4 shows what the profile brings in
- Linked to Google Ads, so ads can show your address and directions
Photos, website and ads from the same desk.
Your profile is only as good as what it links to and what it shows. I look after both ends.
Photos from a broadcast camera operator
More than 20 years in video and broadcast. I take the photos and short videos for your profile myself, on site, in good light.
The website matches the profile
Hours, services and contact details are the same on your site and your profile, because the same person updates both.
Tracked like everything else
Calls, direction requests and website visits from your profile are tracked, so you can see its value next to your ads and SEO.
Your profile, in your name
You own the profile. I’m added as a manager, and you can remove me at any time.
Audit, fix, photograph, maintain.
Most of the gain comes from getting the basics right once, then keeping them right.
Audit
Ownership, verification, categories, hours, duplicates, reviews and how you compare with local competitors.
Fix
Corrections, missing information, duplicate clean-up and tracking on every link.
Photograph
A short on-site session for real photos and video of the place, the people and the work.
Maintain
Posts, review replies, seasonal hours and a plain-English look at what the profile brings in.
Google Business Profile Byron Bay: common questions.
Something else on your mind? Send me a message or call 0478 677 433.
Can you get me more Google reviews?
I can set up a simple, polite way to ask happy customers for a review, like a short link or a QR code at the counter. I don’t buy reviews, write them, or only ask happy customers while filtering out the rest, because that breaks Google’s policies and can get reviews removed or the profile restricted.
My profile was suspended. Can you help?
Yes. I’ll look at why it may have been suspended, fix what needs fixing and help you submit a reinstatement request with the right evidence. Google makes the final decision, so I can’t guarantee the outcome, but a clear, honest request has the best chance.
Do I need a shopfront to have a Google Business Profile?
No. Businesses that visit their customers, like tradies, cleaners and mobile practitioners, can set up a service-area profile. Your home address is hidden and you list the areas you cover instead.
Who owns the profile?
You do. The profile stays in your Google account, and I’m added as a manager. If we stop working together, you simply remove me.
Where and who.
Google Business Profile works differently in each town and each kind of business. These are the pages where it matters most.
Works well with.
Same person, same plan, so each piece feeds the next.
Want to know how your profile stacks up?
Send me your business name. I’ll look at your Google Business Profile against your local competitors and tell you what I’d fix first.